[Circulation] SPRING REMINDERS, INCLUDING SCHEDULE MEETING INFO

[xz10 at hampshire.edu]

Dear Suzanne,

Thank you so much! I will come next Wed!

See you then,

Xi
Quoting Suzanne Karanikis <skaranikis at hampshire.edu>:

> Hello All,
>
> Welcome back!  Here are some reminders about working at the InfoBar:
>
> -We are working on a temporary schedule through next Wednesday,  
> 1/29.  All shifts have been covered once, but if you have not yet  
> take hours you may.  The temporary schedule is posted behind the  
> InfoBar on the bulletin board, you may put yourself on any shift  
> that is only covered by one person so far.
>
> -The MANDATORY SPRING SCHEDULE MEETING WILL BE HELD WEDNESDAY, 1/29  
> AT 5:30PM IN THE BRADFORD ROOM.  At this meeting you will all draw  
> numbers and pick shifts in that order.  You will pick a day shift,  
> an evening shift, and an alternating weekend shift.  The schedules  
> you choose on the 29th will become effective on Thursday, 1/30.   
> Please ask if you have questions about the schedule meeting.
>
> -Please remember to write the EXPIRATION DATE on books that you are  
> placing on our hold shelf.  You will have to do this on the green  
> slips that you place in books that have holds on them as you check  
> them in.  Please remember to pay attention to the screen as you  
> check books in so that you do not miss hold messages.
>
> -Some books needed for course reserves are still checked out to  
> patrons and had to be recalled.  PLEASE MAKE SURE TO GIVE ALL  
> RETURNED BOOKS WITH HOLDS FOR THE PATRON HC RESERVES TO BEV IN THE  
> CIRCULATION OFFICE.
>
> -Lots of students have been asking how to add money to their  
> printing accounts.  Don't forget that they may add cash by paying it  
> to me, Bev, or Courtney in the circulation office.  They may also do  
> it themselves by going to the site papercut.hampshire.edu and adding  
> $5, $10, or $20 with a credit card.  The papercut address is listed  
> on the Library News tab of the libguide, as well as the Printing and  
> Scanning Tab:
>
> http://libguides.hampshire.edu/content.php?pid=434829&sid=3557894
>
> -DON'T FORGET TO LOG PATRONS' QUESTIONS IN GIMLET!  The staff person  
> who opens the library opens a session of Gimlet on each InfoBar  
> terminal.  We are using this data in multiple ways, so it is  
> important to log as many questions as you can!  Just make sure to  
> change the Initials box so that you get credit for answering the  
> questions.  Please read through Gimlet each shift to see what  
> patrons have been asking about since your last shift.
>
> -Lastly, we've had a few instances where students who were scheduled  
> were late or did not show.  I want to remind you all to be courteous  
> and CALL THE INFOBAR IF YOU ARE GOING TO BE 5 OR MORE MINUTES LATE!   
> Program the InfoBar number in your phone: 413-559-5440.  Calling  
> this number is more effective than calling me or Courtney directly.   
> Likewise, don't send an email.  We may be away from our desks but  
> there will always be someone at the InfoBar.  It's just common  
> courtesy to call so the person who needs to leave (or is expecting  
> you, like me)  knows that you are on your way.  This is what you  
> should do if the person relieving you does not show:
>
> 1.  CALL THEM!  Use the contact list posted on the bulletin board or  
> the one listed on the Library News tab of the libguide (see above).   
> This is why it is critically important for you to check the contact  
> list to make sure that I have your correct phone number.
>
> 2.  Post an emergency sub to the circstaff list.
>
> 3.  If you really have to leave, start calling people on the contact  
> list until you can find someone to relieve you.  YOU MAY NOT LEAVE  
> THE LIBRARY UNATTENDED!  You must wait for someone else to come in  
> before you leave.  Please be respectful of each other's time and pay  
> attention to the shifts you have agreed to work!
>
> Questions, comments, concerns?  Email me.  Just make sure that when  
> you reply to a message that I posted that you are replying only to  
> me, and not the whole list.
>
> Thank you,
>
> Suzanne
> -- 
> Suzanne Karanikis
> Circulation Supervisor
> Harold F. Johnson Library
> Hampshire College
> 893 West Street
> Amherst, MA 01002
> ph:  413-559-5762
> fax: 413-559-5419
>
> Follow the Library on Facebook:
> https://www.facebook.com/hamplibrary
>
>
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