[Circulation] CD's at front desk for Charles Edgerly

madeline burrows mrb09 at hampshire.edu
Tue Dec 4 09:44:38 EST 2012


Hey all,

That was during my shift--He came in on Sunday and wanted to check CD's out
but discovered his ID had expired a few months ago. Since there was no one
in the office I told him I would keep his items on hold until Monday
morning when he would come in to renew (which seems like it didn't happen).
In the future I will just ask them to come back in another time when
someone is there to renew his card,

Madeline

On Mon, Dec 3, 2012 at 8:58 PM, Courtney Crosby <cacLO at hampshire.edu> wrote:

> Hi Everyone,
>
> I was wondering if someone could shed some light on the CD's that were
> left at the front desk computer with a note saying they were for Charles
> Edgerly. THe noted indicated that the patron's ID had expired. This
> happened sometime between Friday night when I left and this afternoon.
>
> In the future, if a patron has an expired ID please have them see Suzanne,
> Bev, or myself to renew the card. We need to verify the patron's
> information before changing the expiration date. As always, if you have any
> questions, please don't hesitate to ask. Thank you.
>
> Courtney
>
> --
> Courtney Crosby
> Johnson Library
> Hampshire College
> ILL Assistant/Evening Supervisor
> 413-559-5475
> cacLO at hampshire.edu
>
>
>
>
>
>
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