<div dir="ltr">Systems Manager (Colleague Administrator)<br><br>The Enterprise Systems team at Champlain College is seeking an experienced Colleague administrator. Our collaborative team provides implementation, support, analysis, and consulting for all the College’s campus-wide applications, including Colleague. If you have experience with Colleague, and excellent customer service and communication skills, we’d like to hear from you!<br><br><br>Responsibilities:<br><br>- Primary system administrator for Colleague.<br><br>- Act as primary resource for user questions about Colleague. Research or contact support about questions as necessary, and add to team’s knowledgebase.<br><br>- Participate in gathering and documenting requirements for improving efficiency in business processes through configuration and customizations.<br><br>- Act as primary point of contact with contractor for custom programming.<br><br>- Stay informed on Colleague best practices and new features.<br><br>- Manage timeline, communication, system updates performed by Infrastructure team.<br><br>- Write and maintain internal documentation about the team’s processes, configurations, and customizations in Colleague.<br><br><br>Required skills:<br><br>- Diligent, detail-oriented work style.<br><br>- Excellent customer service.<br><br>- Good time management skills.<br><br>- Strong troubleshooting and problem-solving skills.<br><br>- Curiosity and drive to learn as much as possible about Colleague and improve our use and implementation of Colleague.<br><br>- Ability to schedule work effectively to complete work scheduled for 2-week “sprints” (Agile methodology).<br><br><br>Desired skills:<br><br>- Experience with Unidata and Uniquery.<br><br>- Excellent troubleshooting and problem-solving skills.<br><br>- Basic knowledge of writing SQL.<br><br>- Knowledge of implementing and updating ELF import processes.<br><br>- Ability to write and modify subroutines that produce output to a screen.
<div><br></div><div><br></div>Apply at: <a href="http://www.champlain.edu/prospective-employees/employment-opportunities">http://www.champlain.edu/prospective-employees/employment-opportunities</a><div><br></div><div>or email résumé to: <a href="mailto:dhutchinson@champlain.edu">dhutchinson@champlain.edu</a></div></div>