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<div align="center"><font color="#0000FF"><b>Strategic Questioning and
21st Century Innovation<br>
</b>Thursday, January 29th from 9-4:30 PM<br>
Springfield Enterprise Center, Springfield, MA<br>
</font><font size="-1">Offered by: The Massachusetts Small Business
Development Center & Sustainable Step New England<br>
<font color="#FF0000">Please post widely. More details at
http://ssne.org/services-strategic-questions.htm</font></font><br>
</div>
<div><b>Are you facing important, complex decisions with specific
details and "people issues" that matter?</b> Are you
challenged by rapid change, competition and "stretched"
resources? Are you unsure if you're asking the right questions?
Then please join MSBDC and SSNE for an executive workshop designed to
help you move forward as you create wealth, opportunity and lasting
change.<br>
<br>
<b>Strategic questions are one of the keys to 21st century leadership
and innovation.</b> They help your people, products and services
perform better through re-design, breaking up outdated assumptions,
generating new ideas, and shifting unproductive behavior. They focus
on what could be, enabling you and your staff to move from "You
should…" to "How can we..?" They help us create
a more positive, personally compelling future. Strategic questions
enable us to understand and deal with global pressures on our
businesses while helping us meet the economic, social and
environmental needs of our customers, employees, vendors, and
communities.<br>
<br>
<b>Through this workshop and an implementation teleconference, you'll
learn:</b><br>
</div>
<ul>
<li>What makes questions strategic, engaging and motivating, and how
to ask the right questions in the right way, at the right time to get
the most out of yourself and your organization.
<li>How to map strategies for asking and answering strategic
questions.
<li>How to understand and respond innovatively to the emerging 21st
century business environment.
<li>SSNE's unique problem solving approach, The Search for Insight™,
which you can immediately apply in your organization. With it,
your staff can learn to effectively apply strategic questioning in
just a few hours, and channel their decades of experience into
uncovering exactly what needs to happen, and how.</ul>
<div><br>
<b>What others say:</b><br>
</div>
<blockquote><br>
<i>We rarely invite in the same expert more than once, but we've used
SSNE three times, with more planned. With their assistance our group
of business leaders has become better learners: seeing their problems
as systematic and solvable; trusting that there is a friendly and
accessible body of knowledge in our organization; that many of their
problems can be solved by thinking in terms of sustainability…and
that they need to take more time and more risk in reaching out to
speak to people with different vantage points in order to achieve a
fresh and relevant perspective.<x-tab>
</x-tab><x-tab> </x-tab>-Ira
Bryck, Director, UMass Family Business Center</i><br>
<i></i></blockquote>
<div><b>Workshop Overview<br>
</b>·<x-tab> </x-tab>The Art and
Science of Strategic Questioning<br>
·<x-tab> </x-tab>Leadership and Implementation through
Strategic Questioning<br>
·<x-tab> </x-tab>Free Follow-up Teleconference:
Getting Help with Implementation.<br>
<br>
<b>Workshop Leaders:<br>
</b>Beth Tener, SSNE's Executive Director, is a leader in innovation
who's worked with over 80 companies in manufacturing, energy and the
service sector to strengthen their internal management systems to
enhance business performance in a rapidly changing world. From Fortune
500's to small family businesses, she's uncovered the common
challenges and sensible solutions that help leaders run their business
well, while also meeting their stakeholders' rising expectations for
better environmental and social performance.<br>
<br>
Paul Lipke is SSNE's Director of Programs and Training. He's known
nationally for his pioneering work in teaching business and government
leaders how to use strategic questioning to enhance their personal
leadership and improve their organization's economic, environmental,
and social performance. Recent clients include the Brattleboro Food
Co-op, City of Cambridge, CT Clean Energy Fund, Franklin County
Community Development Corporation, Greniers Photography and UMass
Family Business Center. His work has been featured on NPR's Morning
Edition</div>
<div><br>
To insure you get individual attention, participation is limited.
Previous events have sold out, so please register early. Walk-ins will
not be permitted. After registering, you'll be sent an e-mail
questionnaire and advance information so the presenters can better
meet your needs, and so you'll know what crucial information to bring
in order to get the most value from the day.<br>
<br>
<font color="#FF0000"><i>This workshop is for business leaders and
their key staff. If you are a consultant, governmental or
not-for-profit leader that works closely with business leaders and you
wish to attend, we ask that you register with your business
community's decision makers.<br>
<br>
</i></font><b>Registration: $150 per person<br>
</b>Special Team Discount: If more than one person from an
organization registers for the full day, take $30 off one
registration. ($80 for the afternoon session and conference call
only, for those who've already attended an SSNE strategic questioning
workshop)<br>
<br>
To register, please call MSBDC at 413.737.6712 ext. 100, or fax to
(413) 737-2312, or click on http://ssne.org/news.htm# or email
drandall@msbdc.umass.edu.<br>
<br>
I heard about the event from: ___ MSBDC, ___ SSNE, Other (Please
specify) _______________________<br>
Yes, I plan to attend! Hold a space for ___ me and ____ others from my
organization:<br>
Name(s):<br>
Organization:<br>
Title(s):<br>
PO Box or Street address:<br>
City:<br>
State:<br>
Zip:<br>
Phone(s): <br>
Cell(s):<br>
Fax(s):<br>
Email Address(es):<br>
</div>
<div>Paul Lipke<br>
Director of Programs and Training<br>
Sustainable Step New England<br>
31 South Street<br>
Montague, MA 01351<br>
Voice/Fax 413 367-2878<br>
plipke@ssne.org</div>
<div>www.ssne.org</div>
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<div><font color="#000000">Vanessa Paulman <font
size="-1"> </font></font></div>
<div><font color="#000000">Science Outreach Coordinator</font></div>
<div><font color="#000000">Center for Science Exploration</font></div>
<div><font color="#000000">Hampshire College</font></div>
<div><font color="#000000"><br></font></div>
<div><font color="#000000">phone: (413) 559-5792</font></div>
<div><font color="#000000">fax: (413) 559-5438</font></div>
<div><font color="#000000">Adele Simmons Hall #132</font></div>
<div><font color="#000000"><br></font></div>
<div><font
color="#000000">http://ScienceExploration.hampshire.edu</font></div>
<div><font size="-1" color="#000000"><br></font></div>
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