[ESSP] FW: [Job]Environ.Nonprof,Customr Service/CA, Santa Barbara

[Vanessa Paulman]

------ Forwarded Message
From: noOO at hampshire.edu
Date: Mon,  7 Feb 2005 08:50:53 -0500
To: corcjobseekers at wonka.hampshire.edu
Subject: [Job]Environ.Nonprof,Customr Service/CA, Santa Barbara


Customer Service Representative

The Fund for Public Interest Research is a national, non-profit organization
that works with the nation's largest and most effective public interest
organizations to win and build support for campaigns to protect the
environment, consumer rights and promote democracy. As part of our on-going
work, we assist over 35 organizations in managing their monthly giving
programs. The program raises over three million dollars annually. Monthly
contributors are some of the strongest donors for these organizations. The
customer service representative is responsible for the handling the requests
we 
receive from these members. Responsibilities include answering calls from
the 
members and proactively working to build relationships with these donors.


Job Description 
Manage the member relations for over 60,000 members who give monthly.
Responsibilities include:

· Communications: answer 800 number calls from monthly givers; respond to
inquiries from members and the general public; assist with various mailings
to 
field offices; train various staff on issues specific to monthly givers.

· Publications: assist in the printing, distribution of reports and
materials. 

· Filing: maintain current and newly created information systems.

· Computers: manage various databases in Access, Excel, and FoxPro; update
records for members.

Location 
Santa Barbara, CA 

Salary & Benefits 
Salary will be commensurate with the amount of an applicant's relevant
experience, ranging from $23,750 to $27,000. The benefits package includes
educational loan assistance, 401k plan, and paid vacation and sick days as
well 
as the option to participate in the Fund's group health insurance plan.
Opportunities for advancement and additional training are available.
Additional Qualifications:

Candidate must have strong verbal communication skills, be detail oriented,
and 
ideally have some experience working with Microsoft Access and Excel.
Additional training is provided.

Candidates should include recent college graduates or those with up to three
years of relevant professional experience post-college. Relevant experience
includes, but is not limited to, working in political, policy, legal,
journalistic, or government settings. Advanced degrees, including a JD or
Masters in related fields, may count toward a candidate's professional
experience. 

Candidates for this position should have two to five years of relevant
experience. Relevant experience includes (but is not limited to) working in
political, policy, legal, journalistic, or government settings. Advanced
degrees, in related fields, may count toward a candidate's professional
experience. 

How to Apply:
To apply, please send a cover letter and resume to careers at pirg.org.

Job posted on: February 03, 2005
    
Job Category:Activism & Organizing, Administration, Clerical & Data-entry,
Customer service, Database management, Fundraising & Development
Type:Full time
Salary:From $23,750-$27,000 w/ outstanding benefits.
Last day to apply:April 04, 2005
Organization:The Fund for Public Interest Research
Area of Focus:Consumer Protection, Environment, Voting and Democracy
Location:Santa Barbara, California, 93101

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