[Circulation] Printers are Working

Suzanne Karanikis smkLO at hampshire.edu
Thu Sep 13 09:27:01 EDT 2018


 

Hello All, 

The printing issue has been fixed by IT and patrons are now able to
print from both Mac and Windows. Please let me, or Tierra, or Sydney
know if you find any other printing problems. I didn't realize it at the
time, but when patrons have problems printing it is useful to know which
operating system they are using. At first I thought that only certain
machines weren't connecting to Papercut, but as the day went on we
realized it was a bigger problem and restarting the computers did not
reestablish the connection. 

Thanks, 

Suzanne 

-- 
Suzanne Karanikis
Circulation Supervisor
Harold F. Johnson Library
Hampshire College
893 West Street 
Amherst, MA 01002
phone: 413-559-5762
fax: 413-559-5419
 
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