[Circulation] Printing

[Suzanne Karanikis]

Hello All,

A few printing issues came up today but overall it is working.  One of  
the blue touch pads went blank.  In that case unplug it and plug it  
back in to reset it.  A couple of patrons logged in and nothing  
happened after sending their jobs - Chris Slemp suggested shutting  
both the copiers and the touch pads down and restarting them.  Lastly,  
if in the Job Status a job is being held and says Needs Resources, the  
machine is most likely out of paper.  Check both drawers and also add  
paper to the bypass tray.  Sometimes the machine prompts specifically  
for paper in the bypass tray (also called A4), and sometimes it  
doesn't (today this happened).

Thank you,

Suzanne
-- 
Suzanne Karanikis
Circulation Supervisor
Harold F. Johnson Library
Hampshire College
893 West Street
Amherst, MA 01002
ph:  413-559-5762
fax: 413-559-5419