[Circulation] circulation desk conduct

[Suzanne Karanikis]

-- 
Hello everyone,

This is to address undesirable behaviors at the circulation desk. 
Chris and I have noticed some, but not all, so consider this a 
general reminder of what not to do.  What follows is  a portion of a 
memo circulated by my predecessor,  Emily , last April.  Please talk 
to me or Chris if any of this is unclear.

* It is never appropriate to wear headphones while working at the 
circulation desk.  However,
   headphones may be worn while shelving.
* Please do not put your feet on top of the desk.
* Eating at the desk is discouraged. If you must do so (i.e., your 
shift spans a normal meal time), please be neat and discreet with 
your food. Do not place food on the desk.
* Please be careful with beverages at the desk (i.e.: keep them away 
from terminals, keyboards, and library materials!).
* It is fine to read, study, etc. during slow times, but always make 
sure that patrons are your first priority. Don't bury yourself in 
your work so deeply that you seem unapproachable.
* Brief personal (and telephone) conversations are fine, but more 
heavy-duty socializing and lengthy phone calls are not.
* Please do not leave the desk unattended if you are the sole person 
on duty (i.e., after 10 pm and on weekends). If you need a brief 
bathroom break, that is unavoidable. But smoke breaks, trips to the 
store, etc. should wait until someone else (another circ worker or a 
staff person) is available to cover the desk.

Suzanne

Suzanne Karanikis
Circulation Specialist
Harold F. Johnson Library Center
Hampshire College
893 West Street
Amherst, MA 01002
phone 413-559-5762
fax 413-559-5419